not saying this is necessarily ur issue, but u can try. Or if it's not listed in qfinder, then i enter the add a nas device to qfinder, and manually add the lan ip, then login that way and it will work. if the nas is listed as detected, i select open admin browser from the qfinder right clicking on the nas and that will work. sometimes i have a nas device i can't access, so what i do is, go qfinder. Once you see a WAN IP assigned, your Turbo NAS is. After you sign in, go to the 'Configuration' tab, choose the Ethernet interface, enter the username and password for your internet service, and select 'Save settings'. Open the PPPoE App from the App Center and login with your admin account. if it's not enabled (by default i think it should be enabled), then ur pc might not be able to detect could be, at least it wouldn't in windows > networkĩ. Set up a PPPoE connection and connect to the Internet. I have checked and my firewall has QSync in the allowed apps. When I click the function to test the connection, it shows my internet connection is ok but the connection to the NAS has failed. make sure ur pc desktop windows11 has network discovery enabled. QSync has been working perfectly for a couple of months but for the last few days it has stopped connecting to the NAS. then go qfinder and check if it detects the device or not.Ĩ. On Windows, refer to the instructions here. Configure a Static IP address on your computer. this would reset the password and network settings on qnap back to default as well as removes any sort of ip blocks. Directly connect your NAS and computer using an Ethernet cable. perhaps your qnap ip blocked ur devices? usually this triggers upon a few repeated unsuccessful logins due to incorrect credentials used so the qnap will add the ip to a block.įor a lock out situation, a possible solution is to do a soft reset of your nas which is the 3 second press for 1 beep sound. maybe try remove entry and re-add back with the lan ip for the nas, and credentials.ħ. on windows, check your credential manager. but it's still recommended to set a fixed lan ip, whether directly on the qnap itself, or on your router dhcp reserved lan ip.Ħ. maybe u didn't set a fix lan ip for your nas? but even if u didn't, qfinder would usually be able to detect the new lan ip. but fortunately for this old model u can enable smb 2 in ssh manually not mistaken as a workaround for that situation)Ĥ. i think by default it is already set as such, but you can always double check? the only trouble i had in regards to this is for an older qnap model stuck on smb1, but my windows disabled smb1, therefore my pc does not detect as such because of this (unless i opt to enable smb1 which is probably a bad idea due to the security concerns for doing so. so for example if smb3 is allowed for qnap, then in windows 11 smb3 is also allowed. in the qnap, what smb did u set? make sure windows 11 can access the smb on both client and device. is perhaps firewall on client on blocking? you could try disable firewall temporarily to see if that does anythingģ. check that the devices both cient and nas are all on the same subnet.Ģ.
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